ReelMix.com

ReelMix.com - FAQ

Frequently Asked Questions (FAQ)



1) How do I create my own profile?

Click on the 'free profile signup' link in the menu on the right hand side. Fill in your basic information and the system will send you a confirmation email. Click on the activation link in this email and follow the steps to complete your profile.

2) How do I contact other members?

To contact other members, you must become a Premier Member. When you are logged in as a Premier Member, the member's contact button (located below their profile picture) will open a pop-up message window. After completing your message, an email will be sent to the member to notify them they have a new message at ReelMix. All members (free and Premier) can read their messages

3) How do I become a Premier member?

You can become a premier by logging into your account and clicking on 'upgrade account'

4) What does this site do for me?

This site allows an easy way to meet other filmmakers, talent and those with similar interests and goals.

5) What is the calendar feature?

The calendar feature allows you to add events to your profile.

6) How do I upload audio/video?

In your account area, you can click on the Audio/Video button, then select the file from your hard drive and click on the submit button.

7) How do I post a casting call?

You can create a new casting call (if you have already created a Talent or Group account) by going to your main account page. Click on the New Casting Call link and fill in the information. Be sure to include times and location.

8) How do I add an image?

In your account area, click on the images link at the top. Select a JPEG file from your hard drive and upload it to your account.

9) How much is a premier membership?

Currently, the pricing for a premier membership is $9.95/1 month, $25.95/3 months (Over 12% Savings), or $59.95/1 year(Over 50% Savings).

10) Can other members contact me as a Free member?

Yes, absolutely. You will receive an email stating that you have mail at ReelMix.com anytime a member contacts you. You can read your mail by logging into your account and viewing your new messages.

11) How can I change my account info?

In your account area, click on the 'Edit Profile' link at the top. Make your desired changes and click the update button at the bottom of the page.

12) Will I automatically be renewed after I upgrade to a Premier Member?

For your convenience, if you signed up after August 3rd, 2005 you will be set for automatic renewal each month or quarter to ensure uninterrupted service.

13) How do I turn off the Auto-Renew?

Log into your account, click on Account Options, then on Auto-Renew Settings. Disable this feature and click update.

14) I didn't receive my activation email, what should I do?

Please contact Support and they will manually activate your account.

15) How can I maximize my responses from the messages I send?

We encourage you to include multiple ways of contacting you in your message (i.e. email address, phone#, etc). We do not allow this information in profiles, but do not filter this in sent messages. Be sure to only include information you feel comfortable giving a near stranger. Also, be sure to make your profile as good as you can, this is essentially your resume for other musicians.

16) How do I completely remove my listing?

You can remove your listing by logging into your account, clicking on Account Options and then on Decline Service. This will remove your entire profile.

17) What is the difference between a project and a casting call?

A project can either showcase your completed film works or can show what you are currently working on. A Casting Call is a specific time and location that you will be interviewing or auditioning certain talent for an upcoming project. Casting Calls can be linked to current projects in your account. You will see this option when you create a new casting call. Projects can also list what talent you are seeking 'in general' without using the casting call feature to list a specific audition time.